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#136 – users

Posted in ‘The Booking Form integration’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 02 March 2016 11:21 UTC
 i have had a few users disappear from my users list when im re booking them i have to re enter all their details.

one such user is martin stakim used me friday past now i cant find his details!
 
Wednesday, 02 March 2016 13:34 UTC
Hi,

This user is still in your company user database. You can see this user in Backend Users manager here. Also, while adding new Order, you can search this user in User details section.

Please check again and if you still see the problem, please explain in more details with screenshot if possible.

Thanks a lot
Ronniee
 
Wednesday, 02 March 2016 19:44 UTC
since writing the post i have had to re enter his details again. his original user is not there with email address a1lux@a1lux.
 
Thursday, 03 March 2016 11:27 UTC
Actually, this user (name: letty given, email: a1lux@a1lux) is also in your company user database. You can see this user in Backend Users manager here. Also, while adding new Order, you can search this user in User details section. Please check again and if you still see the problem, please explain in more details with screenshot if possible.

Hope this helps
Ronniee
 
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